Legal

Warranty Policy

Last updated 2026. This page summarizes our policy in plain language.

Coverage

New motorcycles, parts and gear carry the manufacturer's limited warranty against defects in materials and workmanship. Coverage length varies by manufacturer and component and is listed on the product page. Extended coverage, when purchased, is described in its own agreement.

What is not covered

Normal wear items (tires, brake pads, chains, sprockets, grips, cables), damage from crashes, abuse, racing, competition use, improper assembly or maintenance, water intrusion beyond the manufacturer's rating, and any modification from the original specification.

Batteries

Battery packs are covered against defects only. Gradual capacity loss from normal charge cycles is expected and is not a defect. Follow the manufacturer's charging, storage and transport instructions to keep coverage valid.

Filing a claim

Contact us with your order number, a description of the issue, and photos or video. We coordinate the claim with the manufacturer and arrange repair, replacement parts, or a return when a return is the right remedy.

Transferability

Warranty coverage applies to the original purchaser and is not transferable unless the manufacturer states otherwise.